We know that for many pets, a trip to the vets can be a stressful experience. That’s why we do everything we can to lessen this where possible, as part of our Positive Pets pledge. We treat each pet as an individual providing them with the space, care and personal attention they need to feel safe, secure and respected. By earning their trust and establishing an environment where they do not feel threatened, we can prevent a trip to see us from being a negative experience, and also observe their natural behaviour, which can aid us in diagnosing any problems or concerns.